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hotel policies at hotel moloka'i
Hotel Policies

Policies at Hotel Moloka'i

Thank you for planning your Hawaiian getaway with Hotel Moloka'i, the only hotel on Hawaii's enchanting Moloka'i Island. Please take a moment to browse our Hotel Policies, and if you have any questions please don't hesitate to Contact Us.

If you have questions regarding general guest services, you may find the answer in our Frequently Asked Questions.

General Policies:

  • Check-in time: 4:00 p.m.
  • Check-out time: 11:00 a.m.
  • Minimum age to check in: 21
  • Overnight guest parking is complimentary and available on a first come, first serve basis
  • Rollaway beds and cribs are available upon request for a fee of $25 a day.
  • Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • Pool Hours:
    Saturday - Thursday: 9:00 a.m. - 9:00 p.m.
    Friday: 9:00 a.m. - 3:00 p.m.
    There is no lifeguard on duty. Do not leave children unattended.

Payment Information:

  • Guests must show current government-issued proof of identity at the time of check-in.
  • A credit card is required at check-in for incidental charges.
  • First night deposit due at time of booking
  • Fees and deposits may not include tax and are subject to change.
  • A 3 day cancellation is required for a full refund.
  • Groups that reserve three or more rooms must cancel at least 30 days prior to your stay to receive a refund.
  • Room rates are based on two occupants per room. Additional guests will be charged at the rate of $25.00 per day. There are no room charges for children 17 years old and younger who occupy the same room as their parents or guardians, using existing bedding.

Smoking Policy:

  • All guest rooms are non-smoking, in the event that a guest smokes or permits smoking in a guest room a $250 cleaning fee will be charged to account. There are designated outdoor areas available for smoking.

Pet Policy:

Hotel Moloka'i is proud to be a pet-friendly hotel in Hawaii. We welcome your furry friends for a small fee. However, for the security and comfort of our guests, there are a few simple policies we ask our guests to comply with. For a full list of rules and fees, please view our Pet Policy page.

The above lists may not be comprehensive.

Accessibility Options:

To make requests for specific accessibility needs, complete the "Special or Accessibility Requests" section of "Trip Preferences" when you book your hotel. Select rooms are ADA accessible; please call the property directly to inquire about additional availability.

  • Accessible bathroom
  • Accessible path of travel
  • Handicapped parking
  • In-room accessibility
  • Roll-in shower
  • ADA pool lift
 

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hotel molokai is a beachtree property