Hotel Moloka'i - Kaunakakai, HI, 96748, United States

Hotel Policies

HOTEL POLICIES & FEES

The following fees and deposits are charged by the property at time of reservation, check-in, or check-out.

  • First night deposit due at time of booking
  • Fees and deposits may not include tax and are subject to change.
  • A 3 day cancellation is required for a full refund.
  • Groups that reserve three or more rooms must cancel at least 30 days prior to your stay to receive a refund.

Policies:

  • Check-in time starts at: 4 P.M.
  • Check-out time is: 11 a.m.
  • Extra-person charges may apply; there are no room charges for children 17 years old and younger who occupy the same room as their parents or guardians, using existing bedding.
  • Room rates are based on two occupants per room. Additional guests will be charged at the rate of $25.00 per day.
  • Cancellation after the 3 day requirement will result in forfeiture of full amount paid.
  • Guests must show current government-issued proof of identity at the time of check-in.
  • A credit card is required at check-in for incidental charges.
  • All guest rooms are non-smoking, in the event that a guest smokes or permits smoking in a guest room a $250 cleaning fee will be charged to account. There are designated outdoor areas available for smoking.
  • Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • Rollaway beds and cribs are available upon request for a fee of $25 a day.
  • Minimum check-in age is: 21 years old with government identification.
  • Overnight guest parking is complimentary (First come, first served. Space is limited, therefore parking on site is not a guarantee)
  • Pool Hours: 9 a.m. – 9 p.m. Saturday – Thursday and 9 a.m. – 3 p.m. on Friday. There is no lifeguard on duty, do not leave children unattended.
  • Dogs accepted (Dog Fee = $35 per night up to 15lbs. $50 for over 15lbs dogs) Maximum number of dogs per room: two. A limited number of pet friendly rooms are available, please call ahead for availability. Pet friendly rooms are located on the first floor only.
  • Pets must be on a leash or securely carried outside of guest rooms and under control at all times.
  • In consideration of all guests, pets must be attended to and under control at all times. Pets should not be left alone in a room or automobile. If unavoidable circumstances require a pet to remain in a room while the owner is offsite, the pet must be secured in a crate or travel carrier on your service day to avoid injury or damage.
  • All pets and service animals must be declared at check-in. This is very important because it provides our staff with key information about the occupants of each room.

The above list may not be comprehensive.

ACCESSIBILITY OPTIONS

To make requests for specific accessibility needs, complete the "Special or Accessibility Requests" section of "Trip Preferences" when you book your hotel. Select rooms are ADA accessible; please call the property directly to inquire about additional availability.

  • Accessible bathroom
  • Accessible path of travel
  • Handicapped parking
  • In-room accessibility
  • Roll-in shower
  • ADA pool lift

Reservations

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