Date Last Updated: August 19, 2025

At Hotel Moloka’i, your privacy matters to us. This Privacy Policy explains what personal information we collect, how we use it, and the steps we take to protect it. By staying with us or using our website, you agree to the practices described below.

Information We Collect

We may collect the following types of information when you book a stay, use our website, or contact us:

• Personal details: Name, email, phone number, address, date of birth, nationality.
• Reservation information: Stay dates, room type, travel details, and payment information.
• Companion information: Names and details of family members or other guests traveling with you.
• Special requests: Preferences such as anniversaries, dietary needs, or accessibility requirements.
• Online activity: Information from forms, cookies, and website usage (e.g., via Google Analytics).
• Reviews or comments: If you leave a review, we may display your name as submitted.

How We Use Your Information

We use the information collected to:

• Process and manage reservations.
• Provide a personalized guest experience during your stay.
• Send confirmations, updates, and promotional offers (if you’ve opted in).
• Improve our website and guest services.
• Meet legal or regulatory requirements.

Cookies and Online Tracking

Our website uses cookies and analytics tools to understand how visitors use our site and improve functionality. You may disable cookies in your browser settings, but some features of the site may not work properly.

Sharing of Information

We do not sell your personal information. We may share limited data only with:

• Trusted service providers that help operate our website, process payments, or deliver guest services.
• Legal authorities if required to comply with law or protect rights, property, or safety.

Data Security

We take reasonable measures to protect your personal information. While no system is completely secure, we use safeguards to reduce the risk of unauthorized access, disclosure, or misuse.

Your Rights

Depending on your location, you may have the right to:

• Access, update, or correct your personal information.
• Request deletion of your information.
• Opt out of marketing communications at any time.

To make a request, please contact us using the information below.

Guest WiFi

Hotel Moloka’i provides guest WiFi as a convenience. By using it, you agree not to engage in illegal or harmful activities. Access may be terminated at our discretion.

Children’s Privacy

Our website and services are not directed to children under 16. We do not knowingly collect information from children under 16.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with the updated date.

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